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Reset APN settings

If data still will not work after the usual steps, resetting the APN puts the Atli connection settings back to default.

iPhone

  • Settings › Cellular › SIMs › Atli eSIM › Cellular Data Network
  • Scroll to the bottom › Reset Settings › Reset
  • Then turn airplane mode on, wait a few seconds, and turn it off
  • That last step reconnects you with the new settings

Android

  • Settings › Connections › Mobile networks › Access Point Names
  • Pick the Atli eSIM at the bottom
  • Tap the three dots top right › Reset to default › Reset
  • Your phone refreshes the data session on its own

On Android the steps vary a little by make and model.

Still stuck? Ask Atli in the chat.